Effective date: January 1, 2026
These Terms and Conditions ("Terms") govern your use of the website located at roysecitydeckandfence.com and your engagement with the services provided by Royse City Deck & Fence ("we," "us," or "our"), a home services contractor based in Royse City, TX. By using our website or entering into a service agreement with us, you agree to be bound by these Terms. If you do not agree, please do not use our site or engage our services.
By accessing our website, requesting an estimate, or entering into a written service agreement with us, you confirm that you have read and agree to these Terms. These Terms apply to all visitors, customers, and others who access or use our services. We reserve the right to update these Terms at any time. Continued use of our website or services after any update constitutes acceptance of the revised Terms.
Royse City Deck & Fence provides residential deck and fence construction, installation, repair, and related outdoor structure services in Royse City, TX and surrounding communities. All services are subject to a signed written agreement between the customer and Royse City Deck & Fence before work begins.
We do not guarantee the availability of any particular service at any particular time. Scheduling is subject to crew availability, weather conditions, permit timelines, and other factors outside our control.
Written estimates provided by Royse City Deck & Fence are based on information available at the time of the on-site visit and the scope of work described. Estimates are valid for 30 days from the date of issue unless otherwise noted in writing.
An estimate is not a binding contract. A project begins only after both parties have signed a written service agreement. If conditions discovered after work begins differ materially from what was visible during the estimate visit - such as hidden structural damage, buried obstructions, or soil conditions requiring deeper footings - we will notify you in writing before proceeding with any work that would affect the project cost. No additional charges will be applied without your written approval.
Material prices are subject to change. If the cost of specified materials increases between the estimate date and project start, we will notify you before ordering. You may approve the revised price or choose a comparable alternative.
Project start dates are estimates based on crew scheduling and permit timelines. Delays caused by weather, permit review periods, material availability, or other factors outside our control do not constitute a breach of our service agreement.
If you need to cancel or reschedule a project after signing a service agreement, please notify us as soon as possible in writing. Cancellation terms, including any deposit implications, are outlined in your individual service agreement. Any non-refundable deposit amounts will be specified in writing before you sign.
We reserve the right to postpone or reschedule work due to unsafe weather conditions, including extreme heat, high winds, lightning, or heavy precipitation. We will make reasonable efforts to notify you promptly of any scheduling changes.
Payment terms are specified in your signed service agreement. A deposit may be required before work begins to cover material costs. The remaining balance is typically due upon satisfactory project completion unless otherwise agreed in writing.
Payments not received by the due date specified in your service agreement may be subject to a late fee as outlined in that agreement. We reserve the right to suspend work on any project where payments are significantly overdue.
Any disputes regarding invoiced amounts must be raised in writing within 10 business days of the invoice date. Undisputed portions of any invoice remain due on the original payment date.
Where required by the City of Royse City or any applicable jurisdiction, Royse City Deck & Fence will obtain the necessary building permits before beginning structural work. Permit fees are the responsibility of the customer and will be included in the written estimate.
The customer is responsible for ensuring that their property complies with any applicable homeowners association rules, deed restrictions, or easement requirements before approving a project design. Royse City Deck & Fence will not be held liable for work that must be modified or removed due to HOA restrictions that were not disclosed prior to project commencement.
Customers are responsible for ensuring clear access to the work area before the scheduled start date. This includes relocating vehicles, outdoor furniture, planters, and other items that would obstruct the work area. If access is not cleared by the scheduled start time, we may need to reschedule, and a rescheduling fee may apply.
Customers are also responsible for marking or disclosing the location of any underground utilities, irrigation lines, or other buried infrastructure within the work area. Contact 811 (the Texas underground utility notification service) before any excavation work begins. We will not be liable for damage to undisclosed or unmarked underground utilities.
Any warranty on workmanship provided by Royse City Deck & Fence will be specified in your written service agreement. Workmanship warranties are void if the structure is modified by a third party, subjected to conditions outside normal residential use, or damaged by events outside our control such as flooding, extreme weather, or foundation movement caused by soil conditions.
Material warranties are provided by the respective manufacturers and are separate from any workmanship warranty we offer. We will assist you in filing a material warranty claim, but we do not control manufacturer warranty terms or outcomes.
Except as expressly stated in a written service agreement, Royse City Deck & Fence provides all services "as is" and makes no representations or warranties of any kind, express or implied, regarding the fitness of any structure for a particular purpose beyond standard residential use.
To the fullest extent permitted by applicable law, Royse City Deck & Fence shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services, including but not limited to loss of use, loss of income, or damage to property not directly caused by our negligence.
Our total liability for any claim arising from a service agreement shall not exceed the total amount paid by the customer under that agreement. Nothing in these Terms limits liability for personal injury caused by our negligence or for fraud.
If a dispute arises out of or relates to a service agreement or these Terms, both parties agree to first attempt to resolve the matter through good-faith communication. Please contact us directly at the address below before pursuing any formal action.
If the matter cannot be resolved through direct communication, both parties agree to submit the dispute to non-binding mediation before initiating any litigation. The costs of mediation will be shared equally by both parties unless otherwise required by law.
These Terms and any disputes arising from them shall be governed by the laws of the State of Texas, without regard to conflict of law principles. Any legal action arising from these Terms or a service agreement shall be brought in a court of competent jurisdiction in the State of Texas.
The content on our website is provided for general informational purposes only. We make reasonable efforts to keep the information accurate and up to date, but we make no guarantees about the completeness, accuracy, or reliability of any content on the site.
You may not use our website for any unlawful purpose, to transmit harmful or offensive content, or to attempt to gain unauthorized access to our systems. We reserve the right to restrict access to any user at our discretion.
We may update these Terms at any time by posting a revised version on this page with an updated effective date. Changes take effect immediately upon posting. Your continued use of our website or engagement of our services after any change constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.
If you have questions about these Terms, please contact us:
Royse City Deck & Fence
116 W Church St
Royse City, TX 75189